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Triggered by Gary De Rodriguez book cover with shattered glass design, promoting the article ‘Why Capable People Get Defensive About Feedback,’ available October 6 with pre-order information.

Why Capable People Get Defensive About Feedback (and How to Stop) book corporate leadership relationships triggered work Oct 01, 2026

Quick Answer:

People get defensive about feedback when the comment lands as a verdict on who they are instead of information about what they did. Defensiveness shows up in the second before you speak. You can reduce it by noticing your early body signals, asking what you are making the feedback mea...